book money books people royalties author sales service marketing cover
1.0
Details
Iuniverse/Author Solutions is designed and set up to fraud you. They are set up in several layers and say one department does not know what the other is doing which of course is not true. As I told customer service spokesperson Dianne Rose, everyone is responsible for...
View full review
Review
#758029 Review #758029 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
  • Online Cam

IUNIVERSE not a good company anymore "run"

1.0
Details
I am ashamed to have gotten taken by Iuniverse. They used to be a reputable company. I had purchased and produced three books with them before they were bought. They used to be a good an reputable company who I referred to several people. They took my money and said they would produce my book. They asked me to change the cover I did. They provided me a new cover with the controversial cover included. But they stole my money and refuse to give me a refund.
View full review
Review
#757410 Review #757410 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Misleading and fraudulent practice
  • Customer service when manuscript mailed to them for editing
  • Policies
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Contact Iuniverse Customer Service

Website:
Mailing Address:
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts

Iuniverse Products and Services Reviews

Compare Companies

Iuniverse
Iuniverse
516 reviews
1.7
VS
Xlibris
Xlibris
516 reviews
1.6
Compare Iuniverse vs Xlibris