State: Texas City: Houston Clear all filters (2 of 135 reviews match)
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1.0
Details
Iuniverse/Author Solutions is designed and set up to fraud you. They are set up in several layers and say one department does not know what the other is doing which of course is not true. As I told customer service spokesperson Dianne Rose, everyone is responsible for...
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Review
#758029 Review #758029 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
  • Online Cam

IUNIVERSE not a good company anymore "run"

1.0
Details
I am ashamed to have gotten taken by Iuniverse. They used to be a reputable company. I had purchased and produced three books with them before they were bought. They used to be a good an reputable company who I referred to several people. They took my money and said they would produce my book. They asked me to change the cover I did. They provided me a new cover with the controversial cover included. But they stole my money and refuse to give me a refund.
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Review
#757410 Review #757410 is a subjective opinion of poster.
Cons
  • Customer service when manuscript mailed to them for editing
  • Misleading and fraudulent practice
  • Policies
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts