State: Texas Clear all filters (5 of 135 reviews match)
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Iuniverse in Wichita Falls, Texas - Not being paid

1.0
Details
My name is Katherine Hickerson and I should have received $4.20 royalty direct deposited into my bank account this month. It shows up on the sales report, but not on the royalties or bank. Please tend to this post haste. Yours with the warmest regards, Katherine D. Hickerson
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Review
#1474504 Review #1474504 is a subjective opinion of poster.
Pros
  • Design of my book
Cons
  • Way they promoted my book
  • Service is down hill after they get the sale rude conscending
Reason of review
Feel my book 'NUTMEG' by Katharin Ridgeway (Pen) has not been promoted as it should have.
Loss
$699
Preferred solution
Deliver product or service ordered
1.0
Details
Iuniverse/Author Solutions is designed and set up to fraud you. They are set up in several layers and say one department does not know what the other is doing which of course is not true. As I told customer service spokesperson Dianne Rose, everyone is responsible for...
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Review
#758029 Review #758029 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
  • Online Cam

IUNIVERSE not a good company anymore "run"

1.0
Details
I am ashamed to have gotten taken by Iuniverse. They used to be a reputable company. I had purchased and produced three books with them before they were bought. They used to be a good an reputable company who I referred to several people. They took my money and said they would produce my book. They asked me to change the cover I did. They provided me a new cover with the controversial cover included. But they stole my money and refuse to give me a refund.
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Review
#757410 Review #757410 is a subjective opinion of poster.
Cons
  • Customer service when manuscript mailed to them for editing
  • Misleading and fraudulent practice
  • Policies
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
My manuscript was submitted for publication, and I was charged $750 to review it. Once reviewed, I was told it would cost an additional $3000 to edit it. I suspect that the almost $4000 is the actual cost of getting a book edited. Goodness knows how much more would...
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1 comment
Anonymous
#1572159

A friend of mine did all of this for free. I think I will ask him to do my second book too.

This company is ridiculous. Thanks for sharing.

Review
#630046 Review #630046 is a subjective opinion of poster.
Reason of review
Pricing issue

Other Product Review

3.0
Details
Worst service ever. Occasionally get a royalty check for under two dollars. RIP OFF RIP OFF RIP OFF is all i can say.
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Review
#624126 Review #624126 is a subjective opinion of poster.
Reason of review
Poor customer service

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts