I received royalties at first when friends and family bought on their (IUniverse) website. Amazon, Barnes and Nobel all sold my books (published 2 in 2014).
These books were supposedly purchased by Lightening but this quickly dried up. I purchased 6 on line myself from Amazon and low and behold no royalties. I purchased 200 kindel cards to give away at shows and no results. I confronted IUniverse and they wanted proof of my purchase so I went to my account from 6 months prior and printed the purchase an delivery.
They were shocked but again said they would take care of it and never did even after repeated inquiries by me.
People I meet still buy from Amazon but I never receive royalties now. They still call me for promotions and I foolishly spent well over $30,000 and since 2014 my total royalties are less than $300.00.
Product or Service Mentioned: Iuniverse Publishing Service.
Reason of review: Bad quality.
Monetary Loss: $33000.
Iuniverse Cons: Did not reveive royalties, Poor product marketing, Did not receive royalties.