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2.4
Details
My experience was pathetic. They were very pushy and were always calling (still are to this day and this was almost a year ago). They call me asking for a credit to publish my book that I told them I no longer wanted published. They kept offering me free classes to get...
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4 comments
Anonymous
#1728240

I BELIEVE in BLOCKING! Thank you for posting this review!

I try to NEVER purchase ANYTHING online without reading reviews first!

I definitely dodged a bullet with this company! Best Regards, and don't give up on your talent just because you ran into a fraudulent publishing company ;-).

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Review
#1390824 Review #1390824 is a subjective opinion of poster.
1.3
Details
I didn't want to publish any longer due to seeing bad reviews. So I keep telling them to stop contacting me cause I no longer want to publish. But this lady kept on going on and on and on about how she wants to let me get started and asked me how much I've written. And...
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2 comments
iUniverse
#1588040

Hello, and thank you for notifying us of this. We are sorry to hear that this has happened.

The professionalism of our consultants is a matter that we take very seriously. Could we ask you to please let us know the name of the person who contacted you?

Please email us at ComplaintsResponses@iuniverse.com? We appreciate you informing us of this.

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Review
#1388651 Review #1388651 is a subjective opinion of poster.
Pros
  • Contact person
Cons
  • Service is down hill after they get the sale rude conscending
  • Customer service
  • Costs and fees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Taxation in the United States
  • self publishing companies
  • Misrepresenting
  • Online Cam
  • Iuniverse Review

Update by user Oct 22, 2018

I Universe did respond by e-mail. A lot quicker than any other time.

They still play defense and refuse to offer any assistance to finish project. They did have all my info upfront and should have recommended a diferent package or assistance for the desire I had for my...

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1 comment
Anonymous
#1728264

This company is going have to start delivering on their promises or they'll be out of business really soon!!! Why would ANYONE sign on with this company after reading so many complaints?

Review
#1379959 Review #1379959 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution
I haven’t received royalties either. I got a call about making my book into a movie possibly if I pay them. “I’ve been selected!!!” yeah right, they aren’t even sending me any of my “5 Star on Amazon “ book. nah da
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5 comments
iUniverse
#1625929

Thank you for your message. We''d like to clear up any confusion.

For Royalties, we have a special department that handles inquiries. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com ?

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Review
#1371500 Review #1371500 is a subjective opinion of poster.
Reason of review
Problems with payment
I published a book in 2015 and know I didn't receive my Royalties..They contac me periodically by phone,emails to all kinds of marketing scams but haven't gotten any..wouldn't recommend them to a dog...
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3 comments
Anonymous
#1610486

This seems to be common practice!!!! Happened to me also. This is a dam shame!!!

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Review
#1329983 Review #1329983 is a subjective opinion of poster.
1.0
Details
I was contacted by a representative. I told them that my book was still in the writing process. Yet, they asked me for a $1700 deposit right the way. The represrntative insisted that l should pay it now. At that time, l knew that l was dealing with a scam company. I...
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2 comments
Anonymous
#1678743

Sherry Olsen, not only publishing companies have bad reviews or comments but other companies too even mobile phones. There are always Authors that experienced things that they didn't expect.

Well, all the companies have those. So, I'm not new to this. Most of the comments are of course true in a way but exaggerated. Well, I do respect that most of them has complaints but it's okay.

Choose the publishing company that has what you need. Good luck

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Review
#1329339 Review #1329339 is a subjective opinion of poster.
1.0
Details
They told me they would publish my autobiography, but after paying them, refused to do so until I made changes that would make my work fiction. For example: 1. I had to submit permission to use previously published data from materials that I authored and owned in a...
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6 comments
InexperiencedAardvark912
#1679988

You wrote about your divorce, do you want your ex-wife to sue you? When she knows who the writer is?

Drug abuse, you want to list down the names who were in your book? You're actually putting yourself in danger, Pal. Do you know that? think before you submit.

All wrong. Let's say you guys were the ones who will market the book and it's only within the United States, How far can you catch up? Can you imagine how much will be your costs if you printed your own books?

plus print out a lot of copies? The truth about marketing is that there's no guarantee if your book will sell.

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Review
#1298433 Review #1298433 is a subjective opinion of poster.
Pros
  • Original promises that they eventually failed to fulfill
Cons
  • I universe
  • Contact coordinator assuming authority to do a review
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Deliver product or service ordered
I am not pissed. I am writing this to balance out the pissed people. I have published 10 books with iuniverse. I decided to try someone else ...Fast Pencil/Infinity publishing....and i crawled back to iuniverse. Fast Pencil/Infinity had my manuscript for 4 months and...
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1 comment
Anonymous
#1672428

To All, I was contacted today from a sales person with iuniverse. After reading the horrible reviews I think I will keep searching.

I am sorry you all went through this.

Sad that you put your heart and mind in to a goal like this only to see it not come true. Again thank you..

Review
#1251769 Review #1251769 is a subjective opinion of poster.
Reason of review
Good quality
2.0
Details
I had a terrible experience with iuniverse after the book was published.Money,Money and more Money was needed to advertise...I spent thousands of dollars and where's the Royalties??
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1 comment
Anonymous
#1508730

I agree, after being disappointed in my royalties of 29.25, I looked it up. My net sales were 112 and my royalties were 29.25?

And my sales report said net sales were 468 and I earned 31.25, their math is off if 31.25 is 50% of 468! So glad I left them for Createspace. Switch to createspace, much cheaper.

Make a Facebook page, create a website. Write and do it yourself, the only sympathy Iunivers shows is when you say no.

Review
#1242292 Review #1242292 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
Seriously, they are the worst. I'll keep this short. I was conned and lied to into using them. Immediately after payments, I was transferred to other representatives that don't seem to know a thing about publishing. I read more reviews, all that said what I'm about to...
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1 comment
Anonymous
#1728271

If you used a credit/debit card or Pay Pal see if you can file a complaint and get the money refunded directly from your financial institution. Good luck!

Review
#1231625 Review #1231625 is a subjective opinion of poster.
Cons
  • Poor communicaiton
  • Customer service
  • Costs and fees
Reason of review
Return, Exchange or Cancellation Policy
Tags
  • self publishing companies
  • Iuniverse Review