book money books people royalties author sales service marketing cover
1.0
Details
What started as me fulfilling my dream has to this point brought about disaster to my bank account and the treatment has brought me unbridled rage. I was told my package would have everything I would ever need. I wasn't informed that my package did not include hard...
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1 comment
Braeleigh
#1625898

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us.

Have you tried contacting our Customer Service department at 1-800-AUTHORS, to have your issues rectified?

Please also feel free to send us an email at ComplaintsResponses@iUniverse.com along with your name and Project ID. Thanks.

Review
#1434177 Review #1434177 is a subjective opinion of poster.
Cons
  • It is all sale and no service
  • I universe
  • Misleading and fraudulent practice
1.0
Details
Sad I contacted iUniverse to inquire about how to publish my first book of poetry. At first, the interaction was very fulfilling, seemed reasonably priced, and I received excellent customer service. I was gradually contacted by different people one of whom was Red H....
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3 comments
Zaelyn
#1808958

Wow! Scandalous !

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Review
#1429967 Review #1429967 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Force contract
  • Misleading and fraudulent practice
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
Tags
  • misleading
  • Fraud Advice
1.0
Details
many need to sue this publisher they are a complete and utter fruad. they know how to destroy talent and put people off writing forever. they keep adding add ons and keep calling. sue the *** out of them and help bankrupt them.
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2 comments
Anonymous
#1609945

Please post the name and contact info. of the CEO/President.

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Review
#1407125 Review #1407125 is a subjective opinion of poster.
2.4
Details
My experience was pathetic. They were very pushy and were always calling (still are to this day and this was almost a year ago). They call me asking for a credit to publish my book that I told them I no longer wanted published. They kept offering me free classes to get...
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4 comments
Anonymous
#1728240

I BELIEVE in BLOCKING! Thank you for posting this review!

I try to NEVER purchase ANYTHING online without reading reviews first!

I definitely dodged a bullet with this company! Best Regards, and don't give up on your talent just because you ran into a fraudulent publishing company ;-).

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Review
#1390824 Review #1390824 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
1.3
Details
I didn't want to publish any longer due to seeing bad reviews. So I keep telling them to stop contacting me cause I no longer want to publish. But this lady kept on going on and on and on about how she wants to let me get started and asked me how much I've written. And...
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2 comments
Braeleigh
#1588040

Hello, and thank you for notifying us of this. We are sorry to hear that this has happened.

The professionalism of our consultants is a matter that we take very seriously. Could we ask you to please let us know the name of the person who contacted you?

Please email us at ComplaintsResponses@iuniverse.com? We appreciate you informing us of this.

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Review
#1388651 Review #1388651 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Contact person
Cons
  • Customer service
  • Costs and fees
  • Service is down hill after they get the sale rude conscending
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Taxation in the United States
  • self publishing companies
  • Misrepresenting
  • Online Cam
  • Iuniverse Review

Update by user Oct 22, 2018

I Universe did respond by e-mail. A lot quicker than any other time.

They still play defense and refuse to offer any assistance to finish project. They did have all my info upfront and should have recommended a diferent package or assistance for the desire I had for my...

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1 comment
Anonymous
#1728264

This company is going have to start delivering on their promises or they'll be out of business really soon!!! Why would ANYONE sign on with this company after reading so many complaints?

Review
#1379959 Review #1379959 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution
I haven’t received royalties either. I got a call about making my book into a movie possibly if I pay them. “I’ve been selected!!!” yeah right, they aren’t even sending me any of my “5 Star on Amazon “ book. nah da
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5 comments
Braeleigh
#1625929

Thank you for your message. We''d like to clear up any confusion.

For Royalties, we have a special department that handles inquiries. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com ?

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Review
#1371500 Review #1371500 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Problems with payment
I published a book in 2015 and know I didn't receive my Royalties..They contac me periodically by phone,emails to all kinds of marketing scams but haven't gotten any..wouldn't recommend them to a dog...
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3 comments
Anonymous
#1610486

This seems to be common practice!!!! Happened to me also. This is a dam shame!!!

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Review
#1329983 Review #1329983 is a subjective opinion of poster.
1.0
Details
I was contacted by a representative. I told them that my book was still in the writing process. Yet, they asked me for a $1700 deposit right the way. The represrntative insisted that l should pay it now. At that time, l knew that l was dealing with a scam company. I...
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2 comments
Anonymous
#1678743

Sherry Olsen, not only publishing companies have bad reviews or comments but other companies too even mobile phones. There are always Authors that experienced things that they didn't expect.

Well, all the companies have those. So, I'm not new to this. Most of the comments are of course true in a way but exaggerated. Well, I do respect that most of them has complaints but it's okay.

Choose the publishing company that has what you need. Good luck

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Review
#1329339 Review #1329339 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
1.0
Details
They told me they would publish my autobiography, but after paying them, refused to do so until I made changes that would make my work fiction. For example: 1. I had to submit permission to use previously published data from materials that I authored and owned in a...
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6 comments
Alenah
#1679988

You wrote about your divorce, do you want your ex-wife to sue you? When she knows who the writer is?

Drug abuse, you want to list down the names who were in your book? You're actually putting yourself in danger, Pal. Do you know that? think before you submit.

All wrong. Let's say you guys were the ones who will market the book and it's only within the United States, How far can you catch up? Can you imagine how much will be your costs if you printed your own books?

plus print out a lot of copies? The truth about marketing is that there's no guarantee if your book will sell.

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Review
#1298433 Review #1298433 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Original promises that they eventually failed to fulfill
Cons
  • Contact coordinator assuming authority to do a review
  • I universe
Reason of review
Poor customer service
Loss
$20000
Preferred solution
Deliver product or service ordered