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Iuniverse - Coaching by values

1.6
Details
I ve published the book in 2011. I’m an experienced writer with over 70 books published with some of the known global publishers. I paid extra for reviews and other marketing pitches from iUniverse. I am receiving ridicule royalties. I believe iUniverse is cheating!,,, the book got rave reviews. I have the same book in Spanish and in French and royalties are 1000% higher in a much smaller market. I’m preparing a new edition in English, and fortunately I maintain the copyrights and most likely will not publish with iUniverse. Prof. Simon L. Dolan
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Review
#1614291 Review #1614291 is a subjective opinion of poster.
Pros
  • Self publishing
Cons
  • No sales no marketing no royalties
  • No contacts
Reason of review
Problems with payment
Loss
$100000
Preferred solution
Let the company propose a solution
Tags
  • Iuniverse Review
2.0
Details
As an experienced (published) author -- several dozen articles, three nonfiction books and an equal number of non-productive agents, I had my eyes open when I bought their package for a mystery/crime novel. I did so on the basis that somehow a few of their authors...
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Review
#1520364 Review #1520364 is a subjective opinion of poster.
Cons
  • Way they promoted my book
  • I universe
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • Ponzi Book Publishing
2.4
Details
My experience was pathetic. They were very pushy and were always calling (still are to this day and this was almost a year ago). They call me asking for a credit to publish my book that I told them I no longer wanted published. They kept offering me free classes to get...
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4 comments
Anonymous
#1728240

I BELIEVE in BLOCKING! Thank you for posting this review!

I try to NEVER purchase ANYTHING online without reading reviews first!

I definitely dodged a bullet with this company! Best Regards, and don't give up on your talent just because you ran into a fraudulent publishing company ;-).

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Review
#1390824 Review #1390824 is a subjective opinion of poster.
2.0
Details
I had a terrible experience with iuniverse after the book was published.Money,Money and more Money was needed to advertise...I spent thousands of dollars and where's the Royalties??
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1 comment
Anonymous
#1508730

I agree, after being disappointed in my royalties of 29.25, I looked it up. My net sales were 112 and my royalties were 29.25?

And my sales report said net sales were 468 and I earned 31.25, their math is off if 31.25 is 50% of 468! So glad I left them for Createspace. Switch to createspace, much cheaper.

Make a Facebook page, create a website. Write and do it yourself, the only sympathy Iunivers shows is when you say no.

Review
#1242292 Review #1242292 is a subjective opinion of poster.
Reason of review
Problems with payment
1.5
Details
Please stop asking me if this is matter resolved. I Universe took the position that they were not going to publish my manuscript pursuant to the agreement unless I removed names, changed photographs or used a pen name. That will never happen. So I'm sort of stuck...
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Review
#1165030 Review #1165030 is a subjective opinion of poster.
Pros
  • How they all stick together to challenge my argument
Cons
  • I universe
Reason of review
It's time to move on this is getting old
Tags
  • No Refund At Anytime
1.5
Details

Update by user Jan 08, 2018

I am still very disappointed and displeased with I Universe, A smart aleck comment that I should spell check my complaint is exactly that. A smart aleck, unprofessional and undoubtedly very unprofessional. That's a clear indication of the type of service you will get...

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1 comment
iUniverse
#1437754

We're very sorry to hear that you had a poor experience with us. If members of our firm have indeed been rude or disrespectful, this is definitely something that concerns us.

Please feel free to contact our Customer Service department and provide the names of the people involved. As mentioned, it is definitely a matter which we take very seriously.

Review
#1164660 Review #1164660 is a subjective opinion of poster.
Pros
  • I liked the sales approach
Cons
  • Want to re-write a poetry book
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Misrepresenting
  • Arrogant
2.1
Details
This is my 4th manuscript with I.Universe a print on demand company. In addition to getting attitude from a "check in coordinator" someone who probably just came out of high school is attempting to do a book review and tell me what I can not can not write. Even worst,...
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1 comment
Anonymous
#1402457

I have great difficulty accepting you as an author.

It does not appear that you proofread your complaint prior to posting it here.

You gave us very little in the way of setup, character introduction, goal expectation.

I can't find any reference to the subject of the book ; violation of Rule-1.

The punctuation and syntax are not well presented.

Complaint denied. Did you read the contract into which you entered fully and with complete comprehension ?

Review
#1145269 Review #1145269 is a subjective opinion of poster.
Cons
  • It is all sale and no service
  • Service is down hill after they get the sale rude conscending
Reason of review
Violations of the contract failure to proceed
Loss
$5000
Preferred solution
Deliver product or service ordered
1.6
Details
First and foremost I am 99.99% convinced that they do not pay their authors the royalties they are due. I know for a fact that I have sold to friends and family than what they have paid me in royalties. Not to mention the books that were and are being ordered from...
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3 comments
Anonymous
#1538287

I lost 3,000. with these idiots. Never again from now on any Self Publishing company that contacts me will have to speak to my attorney before I sign anything!

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Review
#1125635 Review #1125635 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent practice
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Full refund
1.8
Details
I received royalties at first when friends and family bought on their (IUniverse) website. Amazon, Barnes and Nobel all sold my books (published 2 in 2014). These books were supposedly purchased by Lightening but this quickly dried up. I purchased 6 on line myself from...
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1 comment
Anonymous
#1342208

wrote a book in 2009. Never heard from them afterwards.

Finally in 2017 I get a call from someone from IUNIVERSE stating my book was nor selling and they wanted to promote it for $1,500.00 .

I told them I had never received any royalties for my book since 2009. They ignored that bit of important information and continued an immoral and despicable sells pitch.

Review
#982929 Review #982929 is a subjective opinion of poster.
Cons
  • Did not receive royalties
  • Poor product marketing
  • Did not reveive royalties
Reason of review
Bad quality
Loss
$33000

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts

Iuniverse - Publishing Service Review from Monmouth Junction, New Jersey

2.0
Details
Terrible customer service unless you are calling to pay for your contract. Three months to publish a book? Really? Three months later, after paying over $1100 for my contract, they are still in the "reviewing stage". I am now dealing with my third personal consultant person, all of whom have been lovely people. There is no end in sight to get this book published. Highly disappointed and would not ever recommend.
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Review
#948627 Review #948627 is a subjective opinion of poster.
Reason of review
Order processing issue