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Iuniverse - They don't know how to proof read nor help you till the end

1.0
Details
Iuniverse - They don't know how to proof read nor help you till the end
I dealt with this company back in 2009. They misspelled words in my book and didn't even bother proofreading it. It was published, but all the feedback was in the grammar of the book. I looked like a fool. I will never deal with this company ever again. I have two other books written now and I will not use them. Also, when you self publish, it's hard to get newspapers to pick up your story and no book signings. Many companies will not deal with self publishing companies. I spent well over 14,000 with these people, and what a waste of money. The Name of my book was "A Big House for Little Men" by Michael W McKay
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Review
#1614764 Review #1614764 is a subjective opinion of poster.
Pros
  • Dropped the ball
Cons
  • Too much money and bad people working for them
Reason of review
Bad quality
Loss
$14000
Preferred solution
Let the company propose a solution
Tags
  • novels
  • Books
  • Fictions
1.0
Details
I've been wanting to get my novel published for a while now. Iuniverse caught wind of it like a bloodhound and made me an offer. "One fee, 3 installments, get everything you will need." That was a lie. They have been charging me for everything from editing, to...
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2 comments
Anonymous
#1735800

Same thing happened to my mother, except they strung her along for over 10,000 dollars. We need to get a class action lawsuit on these crooks. My mother is old and they misled her and robbed her blind.

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Review
#1568481 Review #1568481 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent practice
  • I universe
  • Did not reveive royalties
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3
Preferred solution
Full refund
Tags
  • Novel Publishing
1.0
Details
i get regular calls and emails even though I have asked to be removed from their contact list. At this point it's harassment!
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1 comment
Xlibris
#1677165

Hello, and thank you for your message. We're sorry that you've been having this experience.

We would like to put you on our Do Not Call list, such that you do not receive future phone calls.

Can you please send us an email at ComplaintsResponses@iuniverse.com along with your name, book title, and Project ID? Thank you.

Review
#1476714 Review #1476714 is a subjective opinion of poster.

Iuniverse in Wichita Falls, Texas - Not being paid

1.0
Details
My name is Katherine Hickerson and I should have received $4.20 royalty direct deposited into my bank account this month. It shows up on the sales report, but not on the royalties or bank. Please tend to this post haste. Yours with the warmest regards, Katherine D. Hickerson
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Review
#1474504 Review #1474504 is a subjective opinion of poster.
Pros
  • Design of my book
Cons
  • Way they promoted my book
  • Service is down hill after they get the sale rude conscending
Reason of review
Feel my book 'NUTMEG' by Katharin Ridgeway (Pen) has not been promoted as it should have.
Loss
$699
Preferred solution
Deliver product or service ordered
1.0
Details
My book Tuesday Beyond *** was published back in March of 2017 and I have not received a single royalty check. I have complained for several months and am just bushed off. One brush off was "We sent you a check" if you did not receive it we will send you a replacement...
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1 comment
Anonymous
#1633246

I also published a book with IUniverse back in 2010, entitled the Power of the Gift. I must agree with you that they seem to be stealing royalties and seem to have no intention to share with the writer. I'm planning to write another book and I can assure you that it will not be published by IUniverse...

Review
#1437897 Review #1437897 is a subjective opinion of poster.
Pros
  • Design of my book
Cons
  • Refusal to pay royalties
Reason of review
Receiving royalties
Loss
$6
Preferred solution
Royalties
Tags
  • Royalties Rip Off
1.0
Details
What started as me fulfilling my dream has to this point brought about disaster to my bank account and the treatment has brought me unbridled rage. I was told my package would have everything I would ever need. I wasn't informed that my package did not include hard...
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1 comment
iUniverse
#1625898

Hello, and thanks for your message. We're sorry to hear that you've had a poor experience with us.

Have you tried contacting our Customer Service department at 1-800-AUTHORS, to have your issues rectified?

Please also feel free to send us an email at ComplaintsResponses@iUniverse.com along with your name and Project ID. Thanks.

Review
#1434177 Review #1434177 is a subjective opinion of poster.
Cons
  • I universe
  • Costs and fees
  • Misleading and fraudulent practice
1.0
Details
Sad I contacted iUniverse to inquire about how to publish my first book of poetry. At first, the interaction was very fulfilling, seemed reasonably priced, and I received excellent customer service. I was gradually contacted by different people one of whom was Red H....
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2 comments
iUniverse
#1625899

Hello - we're sorry to hear that you've had a poor experience with us. Have you tried contacting our Customer Service department, to have your issues rectified?

Please also feel free to send us an email at ComplaintsResponses@iUniverse.com along with your name and Project ID. Thanks.

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Review
#1429967 Review #1429967 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent practice
  • Force contract
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
Tags
  • misleading
  • Fraud Advice
1.0
Details
many need to sue this publisher they are a complete and utter fruad. they know how to destroy talent and put people off writing forever. they keep adding add ons and keep calling. sue the *** out of them and help bankrupt them.
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2 comments
Anonymous
#1609945

Please post the name and contact info. of the CEO/President.

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Review
#1407125 Review #1407125 is a subjective opinion of poster.
1.3
Details
I didn't want to publish any longer due to seeing bad reviews. So I keep telling them to stop contacting me cause I no longer want to publish. But this lady kept on going on and on and on about how she wants to let me get started and asked me how much I've written. And...
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2 comments
iUniverse
#1588040

Hello, and thank you for notifying us of this. We are sorry to hear that this has happened.

The professionalism of our consultants is a matter that we take very seriously. Could we ask you to please let us know the name of the person who contacted you?

Please email us at ComplaintsResponses@iuniverse.com? We appreciate you informing us of this.

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Review
#1388651 Review #1388651 is a subjective opinion of poster.
Pros
  • Contact person
Cons
  • Customer service
  • Costs and fees
  • Force contract
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Taxation in the United States
  • self publishing companies
  • Misrepresenting
  • Online Cam
  • Iuniverse Review

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts
1.0
Details
I was contacted by a representative. I told them that my book was still in the writing process. Yet, they asked me for a $1700 deposit right the way. The represrntative insisted that l should pay it now. At that time, l knew that l was dealing with a scam company. I...
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2 comments
Anonymous
#1678743

Sherry Olsen, not only publishing companies have bad reviews or comments but other companies too even mobile phones. There are always Authors that experienced things that they didn't expect.

Well, all the companies have those. So, I'm not new to this. Most of the comments are of course true in a way but exaggerated. Well, I do respect that most of them has complaints but it's okay.

Choose the publishing company that has what you need. Good luck

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Review
#1329339 Review #1329339 is a subjective opinion of poster.