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Seriously, they are the worst. I'll keep this short. I was conned and lied to into using them. Immediately after payments, I was transferred to other representatives that don't seem to know a thing about publishing. I read more reviews, all that said what I'm about to...
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1.0
I didn't like
  • Customer service
  • Force contract
  • Costs and fees
#1231625
Reply to reviews
Since initially submitting my manuscript to IUniverse in July 2017, I have faced one disappointment after another with the staff and content evaluation department. I have grown tired of having to explain my work to a department who does not understand the context in...
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iUniverse
iUniverse

Hello -- We're sorry to hear about the experience that you are having. Would you care to send more details about your situation to ComplaintsResponses@iUniverse.com, and we ca...

1.0
#1194514
Reply to reviews
Please stop asking me if this is matter resolved. I Universe took the position that they were not going to publish my manuscript pursuant to the agreement unless I removed names, changed photographs or used a pen name. That will never happen. So I'm sort of stuck...
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1.5
I liked
  • How they all stick together to challenge my argument
I didn't like
  • I universe
#1165030
Reply to reviews
Read the contact. Communicated with sales and submission cyber staff. I reiterate I Universe is a total scam. I took the manuscript to a different POD company. This is not about the grammar in syntax i'm a printing agreement, this was about an agreement to print a...
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iUniverse
iUniverse

We're very sorry to hear that you had a poor experience with us. If members of our firm have indeed been rude or disrespectful, this is definitely something that concerns us. ...

1.5
I liked
  • I liked the sales approach
I didn't like
  • Want to re-write a poetry book
#1164660
Reply to reviews

I commend the authors for exposing IUniverse to the public. It's time to stop them from stealing money and using incompetent people to "review". This is a POD company the customer is the publisher. I Universe is making money on both sides of the table they are charging...
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1.0
I didn't like
  • Force contract
  • Poor communicaiton
  • Contact coordinator assuming authority to do a review
#1156441
Reply to reviews
This is my 4th manuscript with I.Universe a print on demand company. In addition to getting attitude from a "check in coordinator" someone who probably just came out of high school is attempting to do a book review and tell me what I can not can not write. Even worst,...
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Anonymous
William

I have great difficulty accepting you as an author.It does not appear that you proofread your complaint prior to posting it here.You gave us very little in the way of setup, c...

2.1
I didn't like
  • Service is down hill after they get the sale rude conscending
  • It is all sale and no service
#1145269
Reply to reviews
When we first published with iUniverse in 2005, they were a good company. We felt we received what we paid for and were happy with the quality of the product. A year or so later, we published with them again. However, in September 2007, iUniverse was purchased by...
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iUniverse
iUniverse

Thank you for your comment above. We're very sorry to hear this. Please contact our customer service department and asked to be put on our "Do Not Call" list.

#1133034
Reply to reviews
First and foremost I am 99.99% convinced that they do not pay their authors the royalties they are due. I know for a fact that I have sold to friends and family than what they have paid me in royalties. Not to mention the books that were and are being ordered from...
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iUniverse
iUniverse

Thank you very much for your message. We would definitely like to resolve this matter. For Royalty inquiries, please contact the team at RoyaltyHelpDesk@authorsolutions.com. T...

1.6
I didn't like
  • Misleading and fraudulent practice
#1125635
Reply to reviews
(iUniverse) https://infogalactic.com/info/IUniverse Now to make things clear, I never signed up my book "CandyCali" to be in "Book-to-Screen PitchFest" with iUniverse, but they put it in PitchFest without my permission.... *It's a breach of contract giving away my...
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1.0
I didn't like
  • Did not receive royalties
  • Misleading and fraudulent practice
#1054935
Reply to reviews

Contact Iuniverse

Mailing Address:
iUniverse, Inc.
1663 Liberty Drive
Bloomington, IN 47403
Phone:
(800) 288-4677
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Iuniverse Products and Services

The drove me insane.... Stole all of my sales.... Ruined my career and business. And bankrupted me.... I spent over 50,0000 messing with them and trying to b a writer... My GM settlement and SSDI money is down the drain and im old with nothing but a crazy check from...
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iUniverse
iUniverse

Hello, and thank you for your message. We would certainly like to resolve any discrepancies or eliminate any confusion. Please contact our Customer Service team and explain wh...

#1035058
Reply to reviews