Iuniverse Reviews

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Close your eyes and envision a member of iUniverse's management team hanging up the telephone, rubbing his hands gleefully and glancing around the conference table at his two colleagues with an evil sparkle in their eyes. His tone is almost maniacal. We've hooked...
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4 comments
#2036724

Thanks for this information. I spoke with them this morning and you saved me a ton of grief. THANK YOU!

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ID
#1741701 Review #1741701 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Iuniverse Publishing Service
New Reviewer

I'm pissed!

Iuniverse - I'm pissed!
BEWARE OF THIS. It will take too many words to explain my situation. Suffice to say they have ceased communications with me halfway through the process after I had submitted a correction form of my manuscript, and paid my initial $1000 ! It appears I have been hoodwinked! I have no proof of payment, except my bank statement. >

User's recommendation: Avoid at all cost, unless you can afford to throw money away and be treated like a fool.

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ID
#2593436 Review #2593436 is a subjective opinion of poster.
Loss
$1000
Preferred solution
Deliver product or service ordered

I WANT TO CANCEL MY SUBSCRIPTION

I went to the Iuniverse web site and I can find nowhere that I can click on 'cancel my subscription.' I was told that the first month would be a dollar and then 10 dollars a month thereafter, but when I go to their web site I see monthly subscription with automatic withdrawal costing more than $200.

User's recommendation: I am new to this company, but from my experience i am not happy.

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ID
#2451079 Review #2451079 is a subjective opinion of poster.
Location
Campbell River, British Columbia
I got an email off a newish looking self publishing (or VANITY/RIP OFF) company (i think related to IUNIVERSE) pimping for business on my very 1st ever book i did. I actually put this book on amazon kindle. Anyhow here's the mail. I do all my own promotion. This gets...
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ID
#2214393 Review #2214393 is a subjective opinion of poster.
Location
Pasig, Manila

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

TOTAL SCAM

I paid for their services, and the product they provided was cheaply printed and utterly worthless. I, literally, could have printed a better book at home with a better layout. They also priced it at an insane amount per book purchased. (almost $1/page!!!) No customer is going to pay that! Their customer service was reprehensible to boot.

User's recommendation: DO. NOT. EVER.

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ID
#2204140 Review #2204140 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Entire publishing process
  • Inconsistent phone advice
Loss
$600
Preferred solution
Full refund
Hi I'm Nick and i did what 2 or 3 books with this publisher back in 07/08. Had no real issue with them but i hired an independent editor to deal with them and it was good. Yes my books were well edited by my hired editor and i was pleased with the result. He decided to...
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3 comments
#1933785

I got an email off a newish looking self publishing (or VANITY/RIP OFF) company (i think related to IUNIVERSE) pimping for business on my very 1st ever book i did. I actually put this book on amazon kindle.

anyhow heres the mail. i do all my own promotion. this gets me sales, book publishing offers etc. guess ill make newbie writers aware of this company.

could be nothing but writers need to be aware of this--- Hi Nick, I hope this email finds you well. My name is Serena Miles, I'm from Legaia Books USA. The reason why I'm contacting you today is because of your book 666136****66613. I understand that the book has been published for quite some time now and based on your book's current marketing performance I would like to invite you to get it featured on our upcoming Christmas Special for the Paperclips Magazine 2020 Issue.

In this upcoming December issue, Paperclips Magazine will be highlighting the biggest news and stories from the entertainment industry that unfolded this 2020 and key inside articles that our subscribers awaits. We have featured the biggest names in the industry like bestselling authors and Hollywood decision makers - we want you to be part of our circle. If you are interested with this opportunity please call me at my number 1 (91*) ***-**** or simply reply to this email. Thank you!

--- No way.

SCAM SPAM WHAM BAM we will rip you off. NO to this crap.

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ID
#2140442 Review #2140442 is a subjective opinion of poster.
Location
Pasig, Manila
Pros
  • Good books result
Cons
  • Low sales

Breach of contract

I entered a contract agreement with this company. I make the first payment, only few week latter it seems that no work has started. The second payment was taken from my checking without my knowledge. I asked the state's of the project or give me my money back. They agreed to return my money , I was told that I would have the money 7/10 day. Mr. Logan L. I'm still waiting for the money, Logan is declining to reply to my email s. I 30 days of my time, he got paid, stay away from this company, is fraud, scam for violation of contract.

User's recommendation: I don't recommend this company to anyone, incompetent team.

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ID
#2103192 Review #2103192 is a subjective opinion of poster.
Location
Cary, Illinois
New Reviewer

Cancel agreement

iuniverse. is the worst Publishing Company. that you can deal with. it is my strong opinion. from personal experience. that you do not use iuniverse. company. they cheat you out of your royalties. I would try Rushmore press. anyone besides iuniverse. if I'm wrong and they returned my money. I will be happy to revise my review. please do not use iuniverse please.
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ID
#2096342 Review #2096342 is a subjective opinion of poster.
Cons
  • Poor communicaiton
  • It is all sale and no service
Loss
$1200
Preferred solution
Full refund
New Reviewer

In July 2019, I self published with Iuniverse......big regrets. I spent $3,600.00 with this company .

They promised a lot and delivered very little. I never spoke to same person. They have a continuous turn over of editors and each new person often had no clue as to what had been promised by previous contact. Communication was none existent after I paid all the money up front. I was treated like a child .

User's recommendation: Do not publish with Iuniverse.

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ID
#1979357 Review #1979357 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Good graphic design
Cons
  • Misleading and fraudulent practice
  • It is all sale and no service
  • Inconsistent phone advice
Loss
$3600
Preferred solution
Drop price of book

Scam based philosophy for doing business.

Company sells "publishing services" to "wannabe authors", they take their money, make very little effort to market and sell books and then will not pay author royalties. .

User's recommendation: All unsuspectFuture Authors should keep away from this company and others under the "Author Solutions" group name.

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1 comment
#1930748

thanks

ID
#1863150 Review #1863150 is a subjective opinion of poster.
Location
Raleigh, North Carolina
New Reviewer
I wrote a short read book titled "The Day God Wore A Hardhat". This book is my baby, it was a labor of love and very important to me. I never even let my friends or family read it because I was afraid it wasn't any good. I have paid I-Universe over a period of 4 years...
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1 comment
#1850756

I have been fraudulently sold around $15,000 (in smaller amounts) for marketing options for my book. It was published by iUniverse and like others, I had really superb reviews but hardly any sales.

A few months ago they contancted me to say their 'scouts' had chosed my book as worthy of top class promotion as they were sure it could sell thousands. I agreed to do one option. costing $1007 and signed up to it. Then they phoned me and told me there was a better option, and they talked me into that...

you know how it goes! When I told them definite 'NO' the consultant would explain that thias next one was something new, and he really wanted me to have it because my book was so good... He said 'It won't cost you a thing' Severasl times he said that if i would just sign up for the deposit, they would immediately refund th amount paid, but we had to do it that way because only that way would get it into the system. He also said that other amounts already paid for marketing options would be cancelled, and the money I had paid would be put onto another better option.

It all got so difficult I hadly knew where I was or what I'd paid for. I have now told them I will pay nothing more and I have cancelled every transaction and want to receive a refund of all I have paid, for as yet they have done nothing at all. They will not reply to my requests, and I have of course cancelled both my credit cards (whiich were maxed out of course.) The really sad part is that I have faith in my book, and I believe that if it actually had some good marketing it could do well. The man I spoke to me kept telling how wonderful my book was, and how he had a plan to really make it sell very well, but he told me blatant lies all the time, and like a fool I believed him.

If anyone has any advice for me I'd be glad to hear it, I am sad and have been swindled, and I feel such a fool.

I am 85 years old and have worked very hard all my life. I never swindled anyone in my life, I can't believe that people so can deliberately try to steal from me.

ID
#1763495 Review #1763495 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$14
Preferred solution
Let the company propose a solution
New Reviewer

Very Upset

This post is to let everyone who had a bad experience with Iuniverse. That if you call 317-232-**** or 317-232-**** for a complaint about them. It is the Indiana Consumer Hotline. The Att. General Curtis Hill will look into the complaints. We just need to flood his office with them, and then we will able to take down Iniverse and hopeful get our money back. This way no attorney fees.
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ID
#1686032 Review #1686032 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$600
Preferred solution
Full refund
New Reviewer

Avoid this company!

Difficult to deal with and staffed with many incompetents. I paid big buck (perhaps $1,000?) for proofreading and all the did was fun it thru MS Word leaving may mistakes. I sent them the corrections and said they could publish after fixing em. They published the book w/o making the corrections! They asked for $500 to advertise the book. I told them OK if they allow me to submit a revision first at no cost to me. I sent em the $500 an have been spending months trying to get them to insert the revisions. Now, they are not responding to my emails. Next step is Small Claims Court.
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1 comment
#1765255

Not saying you are wrong, but you really have to give an editor something to work with. If your story is anything like your letter it would be difficult to know what it was about. If you can't edit a small email yourself for grammar and spelling, you can't expect someone to change a whole book.

ID
#1678556 Review #1678556 is a subjective opinion of poster.
Pros
  • I liked the sales approach
  • Original promises that they eventually failed to fulfill
Reason of review
Not as described/ advertised
Loss
$500
Preferred solution
Full refund
New Reviewer

Very Upset

I paid them good money and they promised that they would be able to publish my adult coloring. I have been working on the for over 30 years. I start will one person, who keep telling the a 6x9 book. I told no it had to be 8.5 x 11. I have documents the say the large size. Then I am give to someone else. I didn't have the program to darken the lines, they said that they could do it, and in the same breathe say they are going to publish as it. I cancelled the publishing, But because I went past the 90 days I will get nothing for a refund. They were stalling so it would go past the 90 days. So what do I do now. I can't get any money back at all, and no book either.
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ID
#1673173 Review #1673173 is a subjective opinion of poster.
Cons
  • Entire publishing process
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
New Reviewer

Predatory ways!

My elderly father reached out to iuniverse to republish his book hoping to reach more readers. They were fine in terms of price and help with that, but once the deal was made I can only assume that his point of contact passed his name along to the sales department. Every one of them descended like wolves and upsold him again and again with promises of New York times reviews and marketing ideas and kept pressing him until he had agreed to over 40 k. I was LUCKY that he told me he was going to have to take our a second mortgage because he "can't get out of it" *** that was my response. I was even more lucky to catch it just in the knick of time. Dispute ALL their charges with your credit card companies send an emai to EVERY person that ever sent an email from that place. Rescinfld ALL permission to charge any monies on the credit cards and change your credit card numbers immediately. BAD BUSINESS all the way around.
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ID
#1660656 Review #1660656 is a subjective opinion of poster.
Service
Iuniverse Publicity Service
Pros
  • Design of my book
Cons
  • Ask for refund and they stop answering the phone
Reason of review
Predatory ways
Loss
$1200
Preferred solution
I would like them to go bankrupt
New Reviewer

They don't know how to proof read nor help you till the end

Iuniverse - They don't know how to proof read nor help you till the end
I dealt with this company back in 2009. They misspelled words in my book and didn't even bother proofreading it. It was published, but all the feedback was in the grammar of the book. I looked like a fool. I will never deal with this company ever again. I have two other books written now and I will not use them. Also, when you self publish, it's hard to get newspapers to pick up your story and no book signings. Many companies will not deal with self publishing companies. I spent well over 14,000 with these people, and what a waste of money. The Name of my book was "A Big House for Little Men" by Michael W McKay
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1 comment
#1768961

If you have not gotten back any of your money then contact the Indiana Attorney General and they will send you a form to fill out. It is worth a try to get our money back.317-232-****

ID
#1614764 Review #1614764 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Dropped the ball
Cons
  • Too much money and bad people working for them
Reason of review
Bad quality
Loss
$14000
Preferred solution
Let the company propose a solution

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