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I am not pissed. I am writing this to balance out the pissed people. I have published 10 books with iuniverse. I decided to try someone else ...Fast Pencil/Infinity publishing....and i crawled back to iuniverse. Fast Pencil/Infinity had my manuscript for 4 months and...
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#1251769
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Iuniverse - Terrible Experience

I had a terrible experience with iuniverse after the book was published.Money,Money and more Money was needed to advertise...I spent thousands of dollars and where's the Royalties??
2.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1242292
Reply to reviews
Seriously, they are the worst. I'll keep this short. I was conned and lied to into using them. Immediately after payments, I was transferred to other representatives that don't seem to know a thing about publishing. I read more reviews, all that said what I'm about to...
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1.0
I didn't like
  • Customer service
  • Costs and fees
  • Poor communicaiton
#1231625
Reply to reviews
Since initially submitting my manuscript to IUniverse in July 2017, I have faced one disappointment after another with the staff and content evaluation department. I have grown tired of having to explain my work to a department who does not understand the context in...
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iUniverse
iUniverse

Hello -- We're sorry to hear about the experience that you are having. Would you care to send more details about your situation to ComplaintsResponses@iUniverse.com, and we ca...

1.0
#1194514
Reply to reviews
Please stop asking me if this is matter resolved. I Universe took the position that they were not going to publish my manuscript pursuant to the agreement unless I removed names, changed photographs or used a pen name. That will never happen. So I'm sort of stuck...
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1.5
I liked
  • How they all stick together to challenge my argument
I didn't like
  • I universe
#1165030
Reply to reviews
Read the contact. Communicated with sales and submission cyber staff. I reiterate I Universe is a total scam. I took the manuscript to a different POD company. This is not about the grammar in syntax i'm a printing agreement, this was about an agreement to print a...
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iUniverse
iUniverse

We're very sorry to hear that you had a poor experience with us. If members of our firm have indeed been rude or disrespectful, this is definitely something that concerns us. ...

1.5
I liked
  • I liked the sales approach
I didn't like
  • Want to re-write a poetry book
#1164660
Reply to reviews

I commend the authors for exposing IUniverse to the public. It's time to stop them from stealing money and using incompetent people to "review". This is a POD company the customer is the publisher. I Universe is making money on both sides of the table they are charging...
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1.0
I didn't like
  • Policies
  • Poor communicaiton
  • Did not receive royalties
#1156441
Reply to reviews
This is my 4th manuscript with I.Universe a print on demand company. In addition to getting attitude from a "check in coordinator" someone who probably just came out of high school is attempting to do a book review and tell me what I can not can not write. Even worst,...
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Anonymous
William

I have great difficulty accepting you as an author.It does not appear that you proofread your complaint prior to posting it here.You gave us very little in the way of setup, c...

2.1
I didn't like
  • Service is down hill after they get the sale rude conscending
  • It is all sale and no service
#1145269
Reply to reviews
When we first published with iUniverse in 2005, they were a good company. We felt we received what we paid for and were happy with the quality of the product. A year or so later, we published with them again. However, in September 2007, iUniverse was purchased by...
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iUniverse
iUniverse

Thank you for your comment above. We're very sorry to hear this. Please contact our customer service department and asked to be put on our "Do Not Call" list.

#1133034
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Contact Iuniverse

Mailing Address:
iUniverse, Inc.
1663 Liberty Drive
Bloomington, IN 47403
Phone:
(800) 288-4677
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Iuniverse Products and Services

First and foremost I am 99.99% convinced that they do not pay their authors the royalties they are due. I know for a fact that I have sold to friends and family than what they have paid me in royalties. Not to mention the books that were and are being ordered from...
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iUniverse
iUniverse

Thank you very much for your message. We would definitely like to resolve this matter. For Royalty inquiries, please contact the team at RoyaltyHelpDesk@authorsolutions.com. T...

1.6
I didn't like
  • Misleading and fraudulent practice
#1125635
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