My elderly father reached out to iuniverse to republish his book hoping to reach more readers. They were fine in terms of price and help with that, but once the deal was made I can only assume that his point of contact passed his name along to the sales department.
Every one of them descended like wolves and upsold him again and again with promises of New York times reviews and marketing ideas and kept pressing him until he had agreed to over 40 k. I was LUCKY that he told me he was going to have to take our a second mortgage because he "can't get out of it" *** that was my response. I was even more lucky to catch it just in the knick of time.
Dispute ALL their charges with your credit card companies send an emai to EVERY person that ever sent an email from that place. Rescinfld ALL permission to charge any monies on the credit cards and change your credit card numbers immediately.
BAD BUSINESS all the way around.
Product or Service Mentioned: Iuniverse Publicity Service.
Reason of review: Predatory ways.
Monetary Loss: $1200.
Preferred solution: I would like them to go bankrupt.
Iuniverse Pros: Design of my book.
Iuniverse Cons: Ask for refund and they stop answering the phone.