Product: Iuniverse Publishing Service Clear all filters (41 of 41 reviews match)
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Since initially submitting my manuscript to IUniverse in July 2017, I have faced one disappointment after another with the staff and content evaluation department. I have grown tired of having to explain my work to a department who does not understand the context in...
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iUniverse
iUniverse

Hello -- We're sorry to hear about the experience that you are having. Would you care to send more details about your situation to ComplaintsResponses@iUniverse.com, and we ca...

1.0
Product
Iuniverse Publishing Service
#1194514
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It's unfortunate that I've spent so much money with IUniverse to deal with sarcasm, insults and even worst the sales staff who sold this agreement hides behind a group of joiners. There is absolutely no support for the writers. Someone being a smart aleck is not a...
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iUniverse
iUniverse

We're very sorry to hear that you had a poor experience with us. If members of our firm have indeed been rude or disrespectful, this is definitely something that concerns us. ...

1.5
Product
Iuniverse Publishing Service
I liked
  • I liked the sales approach
I didn't like
  • Want to re-write a poetry book
#1164660
Reply to reviews

I commend the authors for exposing IUniverse to the public. It's time to stop them from stealing money and using incompetent people to "review". This is a POD company the customer is the publisher. I Universe is making money on both sides of the table they are charging...
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1.0
Product
Iuniverse Publishing Service
I didn't like
  • Did not receive royalties
  • Force contract
  • Contact coordinator assuming authority to do a review
#1156441
Reply to reviews
This is my 4th manuscript with I.Universe a print on demand company.In addition to getting attitude from a "check in coordinator" someone who probably just came out of high school is attempting to do a book review and tell me what I can not can not write. Even worst, I...
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Anonymous
William

I have great difficulty accepting you as an author.It does not appear that you proofread your complaint prior to posting it here.You gave us very little in the way of setup, c...

2.1
Product
Iuniverse Publishing Service
I didn't like
  • Service is down hill after they get the sale rude conscending
  • It is all sale and no service
#1145269
Reply to reviews
The drove me insane....Stole all of my sales.... Ruined my career and business. And bankrupted me.... I spent over 50,0000 messing with them and trying to b a writer...My GM settlement and SSDI money is down the drain and im old with nothing but a crazy check from the...
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iUniverse
iUniverse

Hello, and thank you for your message. We would certainly like to resolve any discrepancies or eliminate any confusion. Please contact our Customer Service team and explain wh...

Product
Iuniverse Publishing Service
#1035058
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After publishing two books with iUniverse, I can only believe I made them a lot of money which they did not pay me royalties on. I know people are buying them. I get reviews, hits on my facebook pages etc..., yet the royalty payments do not match the level of interest.
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iUniverse
iUniverse

Hello, and thanks for your comment. As always, we hope to resolve any discrepancy pertaining to royalties. Have you tried contacting our team at RoyaltyHelpDesk@authorsolution...

Anonymous
Laurie

Agree! I had the same issues. I'm trying to locate a different publisher, but don't know who to trust after being burned by Iuniverse.

Product
Iuniverse Publishing Service
#1031586
Reply to reviews
I confronted IUniverse and they wanted proof of my purchase so I went to my account from 6 months prior and printed the purchase an delivery. They were shocked but again said they would take care of it and never did even after repeated inquiries by me. People I meet...
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Anonymous
DL

wrote a book in 2009. Never heard from them afterwards. Finally in 2017 I get a call from someone from IUNIVERSE stating my book was nor selling and they wanted to promote it ...

1.8
Product
Iuniverse Publishing Service
I didn't like
  • Did not receive royalties
  • Poor product marketing
  • Did not reveive royalties
#982929
Reply to reviews
I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off! I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an...
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Product
Iuniverse Publishing Service
#955199
Reply to reviews
Terrible customer service unless you are calling to pay for your contract.Three months to publish a book? Really? Three months later, after paying over $1100 for my contract, they are still in the "reviewing stage". I am now dealing with my third personal consultant...
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2.0
Product
Iuniverse Publishing Service
#948627
Reply to reviews
Iuniverse - These people are the worst ever
First off let start by saying I wish I had read the reviews before i wasted my money with this company.Although ya might say to yourself you can't please everyone so maybe it's just those few. well I wish that was the case because a lot of what other people are saying...
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Anonymous
Anonymous

Well thank you folks. I have been receiving such calls from a really nice gentleman. The fee immediately scared me away. However, after several calls, I thought i check out...

1.0
Product
Iuniverse Publishing Service
#947257
Reply to reviews