Product: Iuniverse Publishing Service Clear all filters (57 of 57 reviews match)
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Iuniverse - Coaching by values

1.6
Details
I ve published the book in 2011. I’m an experienced writer with over 70 books published with some of the known global publishers. I paid extra for reviews and other marketing pitches from iUniverse. I am receiving ridicule royalties. I believe iUniverse is cheating!,,, the book got rave reviews. I have the same book in Spanish and in French and royalties are 1000% higher in a much smaller market. I’m preparing a new edition in English, and fortunately I maintain the copyrights and most likely will not publish with iUniverse. Prof. Simon L. Dolan
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Review
#1614291 Review #1614291 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Self publishing
Cons
  • No sales no marketing no royalties
  • No contacts
Reason of review
Problems with payment
Loss
$100000
Preferred solution
Let the company propose a solution
Tags
  • Iuniverse Review
3.6
Details
I published with iUniverse in 2012, and had a decent experience, given that I was totally inexperienced in publishing. They did keep hounding me for promo events, but that stopped when I asked them to. I do still get small royalty checks and recently ordered copies of...
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1 comment
Anonymous
#1735799

How much of a net gain have you made? and how much have you paid this company?

My mother has spent over 10 thousand dollars on this company a year ago and has yet to receive any royalties. She was told her book was so good it could be a publishers choice or something like that. They would take a couple thousand from her then keep stringing her along on how great the book was if she gave them more money.

What was so great about your experience. Did you pay them little and are receiving herds of royalties?

Review
#1588686 Review #1588686 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Good quality
1.0
Details
I've been wanting to get my novel published for a while now. Iuniverse caught wind of it like a bloodhound and made me an offer. "One fee, 3 installments, get everything you will need." That was a lie. They have been charging me for everything from editing, to...
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2 comments
Anonymous
#1735800

Same thing happened to my mother, except they strung her along for over 10,000 dollars. We need to get a class action lawsuit on these crooks. My mother is old and they misled her and robbed her blind.

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Review
#1568481 Review #1568481 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • I universe
  • Policies
  • Misleading and fraudulent practice
Reason of review
Return, Exchange or Cancellation Policy
Loss
$3
Preferred solution
Full refund
Tags
  • Novel Publishing

Burn job through arrogance and incompetence by iUniverse

I paid for something and got something else. Bait and switch. Plus, total lack of quality assurance. Despite countless emails to a dozen people at iUniverse, I am now in a financial conflict with this dishonest outfit.
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Review
#1548247 Review #1548247 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
My book was published before the final review. I sold and signed more books than royalties paid to me. My complaint in writing was answered by a phone call stating my book was passed from one person to another. Why then was my signature non-existent on the books? I was...
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1 comment
GenuineDhole424
#1703809

Try gooseriver press. They are a traditional publisher.

They truly try to establish you as a writer. They are located in Waldoboro, ME. They take %10 percent. For reasons of my own, it's worth it.

Although they have strict guidelines. Albertballzfitzgotz Lombardo

Review
#1457641 Review #1457641 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
1.0
Details
Sad I contacted iUniverse to inquire about how to publish my first book of poetry. At first, the interaction was very fulfilling, seemed reasonably priced, and I received excellent customer service. I was gradually contacted by different people one of whom was Red H....
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2 comments
iUniverse
#1625899

Hello - we're sorry to hear that you've had a poor experience with us. Have you tried contacting our Customer Service department, to have your issues rectified?

Please also feel free to send us an email at ComplaintsResponses@iUniverse.com along with your name and Project ID. Thanks.

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Review
#1429967 Review #1429967 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Misleading and fraudulent practice
  • Force contract
Reason of review
Pricing issue
Loss
$40
Preferred solution
Full refund
Tags
  • misleading
  • Fraud Advice
2.4
Details
My experience was pathetic. They were very pushy and were always calling (still are to this day and this was almost a year ago). They call me asking for a credit to publish my book that I told them I no longer wanted published. They kept offering me free classes to get...
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4 comments
Anonymous
#1728240

I BELIEVE in BLOCKING! Thank you for posting this review!

I try to NEVER purchase ANYTHING online without reading reviews first!

I definitely dodged a bullet with this company! Best Regards, and don't give up on your talent just because you ran into a fraudulent publishing company ;-).

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Review
#1390824 Review #1390824 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
1.3
Details
I didn't want to publish any longer due to seeing bad reviews. So I keep telling them to stop contacting me cause I no longer want to publish. But this lady kept on going on and on and on about how she wants to let me get started and asked me how much I've written. And...
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2 comments
iUniverse
#1588040

Hello, and thank you for notifying us of this. We are sorry to hear that this has happened.

The professionalism of our consultants is a matter that we take very seriously. Could we ask you to please let us know the name of the person who contacted you?

Please email us at ComplaintsResponses@iuniverse.com? We appreciate you informing us of this.

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Review
#1388651 Review #1388651 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Pros
  • Contact person
Cons
  • Service is down hill after they get the sale rude conscending
  • Force contract
  • Costs and fees
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Taxation in the United States
  • self publishing companies
  • Misrepresenting
  • Online Cam
  • Iuniverse Review

Update by user Oct 22, 2018

I Universe did respond by e-mail. A lot quicker than any other time.

They still play defense and refuse to offer any assistance to finish project. They did have all my info upfront and should have recommended a diferent package or assistance for the desire I had for my...

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1 comment
Anonymous
#1728264

This company is going have to start delivering on their promises or they'll be out of business really soon!!! Why would ANYONE sign on with this company after reading so many complaints?

Review
#1379959 Review #1379959 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Let the company propose a solution

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts
I haven’t received royalties either. I got a call about making my book into a movie possibly if I pay them. “I’ve been selected!!!” yeah right, they aren’t even sending me any of my “5 Star on Amazon “ book. nah da
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5 comments
iUniverse
#1625929

Thank you for your message. We''d like to clear up any confusion.

For Royalties, we have a special department that handles inquiries. Can you please send an email to our Royalty Help Desk at RoyaltyHelpDesk@authorsolutions.com ?

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Review
#1371500 Review #1371500 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Problems with payment