I've been wanting to get my novel published for a while now. Iuniverse caught wind of it like a bloodhound and made me an offer.
"One fee, 3 installments, get everything you will need." That was a lie.
They have been charging me for everything from editing, to marketing, to making me a website. They charged me for cover art, promising an artist to make me what I needed and get me a site of copyright-free pictures to choose from.
I lost my job after my car and my wifes car broke down. I asked for a refund to try and put the funds towards getting a car working again.
They wont refund me $2,000 of the $2,500 Ive put into the project because its been longer than 3 months. They wont refund me the full 500 from my last installment because I will only get 10% or 150, which ever is greater.
Product or Service Mentioned: Iuniverse Publishing Service.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $3.
Preferred solution: Full refund.
Iuniverse Cons: Misleading and fraudulent practice, Customer service, Policies, Did not reveive royalties, I universe.