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1 comment

Since initially submitting my manuscript to IUniverse in July 2017, I have faced one disappointment after another with the staff and content evaluation department. I have grown tired of having to explain my work to a department who does not understand the context in which I write.

When content issues have been noted, they have always been taken out of the larger historical context and personal story and research.

I have had to endure three check-in coordinators and five content evaluations; each time I feel I have to explain my original intentions as if for the first time. I cannot endorse nor support IUniverse for authors looking to publish.

Product or Service Mentioned: Iuniverse Publishing Service.

Reason of review: Poor customer service.

Monetary Loss: $1700.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Feb 21.
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Hello -- We're sorry to hear about the experience that you are having. Would you care to send more details about your situation to ComplaintsResponses@iUniverse.com, and we can follow up on that matter? Thanks.

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