When we first published with iUniverse in 2005, they were a good company. We felt we received what we paid for and were happy with the quality of the product.
A year or so later, we published with them again. However, in September 2007, iUniverse was purchased by Author Solutions, the parent company of hedge fund-owned rival AuthorHouse, a subsidy publisher with a lower reputation. During the past few years, we have been swamped with emails and phone calls from iUniverse. We keep asking them not to call or write.
We said we'd contact them if we needed anything.
Nevertheless, the calls and emails continue. I would never use them again.
Product or Service Mentioned: Iuniverse Customer Care.
Reason of review: Annoying calls and emails.