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My royalties were sent to an old address in February 2016...which I failed to update (my bad). I never got the check and when I called to report that, they say they have to wait six months before they can issue a new one. Six months...really? I talked to a few...
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Review
#932974 Review #932974 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
I amBarbara Sher Tinsley. I have found myself locked out of my royalty records and sales records,too.I keep getting new passwords,but never succeed in viewing my sales. I know for a fact that 10 copies of my book sold many months ago but were never recorded. I asked...
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Review
#864042 Review #864042 is a subjective opinion of poster.
Reason of review
poorrecord keeping, sharing.
Preferred solution
Let the company propose a solution
Received a phone call on the cell phone accidentally left by a household member who is not in town during the holidays...the caller, Kim Fox identified herself and I asked if she had been asked to call ...she said yes, I said the party was out of town...and as I spoke...
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#576780 Review #576780 is a subjective opinion of poster.
Has anyone else noticed, Iuniverse/Authorhouse inc..Publishing has changed its author royalties pages 3 times since they've been sued and none of it makes any since, all numbers are fraudulent. .and don't match sales percentages..then if you have more than one book,...
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1 comment
Anonymous
#915489

I think the thing is that Author Solutons companies Xlibris and all the other scam companies iuniverse. They never had to bother paying anyone to handle royatlies originally because no one sold anything, but now it's so easy to put every book into online stores Xlbiris and Author Solutoions upload them all charging a fortune for something taht can be done for free and people using keywords sometimes actually randomly buy these books from the online stores, but Xlibris etc...

have no one employed to pay out royatlies they just have the fat cat CEOs and the sales reps, not one really has a job with them other than sales reps it never mattered in the past because they only sold the print books back to the authors themselves but now some are actually selling as ebook and they just ignore that, and pretend it's not happening.

Although just because your book is for sale everywhere online doesn't actually mean people are buying it everywhere online. Xlbris over prices all the books to try and make sure they don't sell so they don't have to bother since the attempt to make money is all in selling fradulent fake marketing packages that don't work to the wannabe authors.

Review
#568450 Review #568450 is a subjective opinion of poster.
Reason of review
Problems with payment

Work Experience Review

I just recently backed out of working with them. They are unwilling to work with me in much needed areas where I'm lacking expertise. Then when I rceived from them an email with my name misspelled I had enough of them. I turned elswhere and they didn't hesitate to offer me a helping hand.
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#567917 Review #567917 is a subjective opinion of poster.
I have had similar experience. Especially the marketing department. I can't find out how many books have sold.
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1 comment
Anonymous
#884252

I bought two books that were misrepresented and when I tried to return them, I got a song and dance and then they said no. Buyer beware.

It is a self publishing with no accountability. Never again.

I am writing on because they demand 50 words. Such a legalistic selfish company.

Review
#538638 Review #538638 is a subjective opinion of poster.
I paid $1600 for a professional edit, and my book went to print with at least ten typos. When I tried to get these corrected, the company tried to shake me down for another $400 for a block of edits. They accepted no personal responsibility for the shoddy editing job. ...
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7 comments
Anonymous
#880570

To get a traditional publisher to publish your book you send them a high quality marketable book you don't spend any money what nonsense Bev talks. And yes I have been published by a traditional publisher and I was a nobody. My father was scammed by this *** company that's how I know about it.

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#496722 Review #496722 is a subjective opinion of poster.
Loss
$2000
I never got paid the royalties for my books. I was able to buy my books from Amazon for less than I could buy my discounted books at IUniverse. So I bought books from Amazon and was supposed to be paid royalties from them and never got royalties on books bought by me...
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2 comments
Anonymous
#712675

No. This is what Author Solutions, Iuniverse, Xlbiris and all the other scams associated with them do.

They simply steal everything and their defense is that any person who is so stu-pid as to use a vanity publisher is too stu-pid to understand that no one will ever buy their books, and that there will be no royalties. (Even when they're should be royalties they can always say this and everyone believes them because most people think anyone who would go with a vanity publisher must be pretty stu-pid so they get away with stealing any royalties they should pay out.

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#346425 Review #346425 is a subjective opinion of poster.

IUniverse is withholding my royalties.

'Cause I e-m & phoned iUniverse for a year & a half, in May '09 was the one & last time iUniverse send me a ck, $41.34 for royalties on my bk AS TIME GOES BY, published '05. Nothing since, even thou I showed them, it is promoted all over the Internet in soft cover & e-book in several languages. And that searching the Internet I find dozens of complaints like mine. How many $ is iUniverse withholding? As I said in my complaints 2 years ago after extensive research I found out I'm not the only one iUniverse is withholding money from. However only iUniverse knows how many $19.95s it is withholding. X 10? That comes to $199.95 X 100? That comes to $1,995. So just pay up iUniverse!!!!!!!!!!!!!
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2 comments
Anonymous
#503634

Myself and several others are planning to file a class action lawsuit against iUniverse. Anyone who is interested in joining this suit please email me at nutt.justin@gmail.com

Anonymous
#231231

interesting

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#203194 Review #203194 is a subjective opinion of poster.

Contact Iuniverse Customer Service

Mailing Address:
iUniverse LLC
1663 Liberty Drive
Bloomington, Indiana 47403
United States
Phone:
(800) 288-4677
All Iuniverse Contacts

IUniverse is withholding my royalties.

Complaint: '09 was the one & last time iUniverse send me ck for $41.34 royalties on my bk published in '05. Nothing since even thou I showed them how it is promoted all over the Internet in soft cover & e-book in several languages. And searching the Internet I find dozens of complaints like mine. How many $$$$ is iUniverse holding? Their excuse when I contacted them was:"......sorry but we can't post reports unless we receive information from our channel vendors." In '08-'09 when I complaint their excuse was:"You only have $19.95 in your royalties account. Cann't mail ck for less than $25. but when I wrote complaints on Internet, the $41.34 was mailed to me by return mail. I see enough complaints on the Internet now, iUniverse, what are you waiting for?
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1 comment
Anonymous
#503636

Myself and several others are planning to file a class action lawsuit against iUniverse. Anyone who is interested in joining this suit please email me at nutt.justin@gmail.com

Review
#201144 Review #201144 is a subjective opinion of poster.