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I self-published a professional book nearly one year ago with iUniverse. The preparations process was fairly straight forward and I had no real problems with it. However, as soon as the final document was sent the problems began. After spending $3,469 I received my 10...
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1 comment
Anonymous
#1159971

I have unfortunately published my book through iUniverse in September 2014 and have received a check for only $4.00 after spending over $4,500.00.

Marketing was a scam after collecting few hundred dollars from me.

They have not shown any accounting as to how many soft cover, hard cover or e Books sold in two years.

Whenever they call it either to sell something or sell books to me.

I WILL JOIN CLASS ACTION.

Review
#831818 Review #831818 is a subjective opinion of poster.
Reason of review
Problems with payment
1.0
Details
iUniverse is the worst publisher ever. I couldn't be more unhappy with them. The people you have to interact with sound like they have no education whatsoever. It takes an eternity to get royalty information. I have 2 more books out this year and couldn't sign with...
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Review
#810539 Review #810539 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Price reduction

Iuniverse Package Review

1.3
Details
Horrible. Fooled my Aunt into some expensive marketing package that cost $500 per month. Royalties were only $20 per month. Impossible to cancel.
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Review
#781626 Review #781626 is a subjective opinion of poster.
Reason of review
Pricing issue
This is the second complaint with this company. On Friday, I'm going to complain on social media and let everyone know how bad this company and Author House really is. If this company does not believe in your book then it will take forever to get it published. I have...
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Review
#769592 Review #769592 is a subjective opinion of poster.
Cons
  • Already enclosed
  • Misleading and fraudulent practice
  • Poor communicaiton
Reason of review
Poor customer service
Loss
$6000
3.8
Details
In defense of iUniverse I have published with them five times before since 2005. I was working on getting another two manuscripts completed and decided to jump ahead of myself and get the contract with iUniverse going just to push me to finish my books. With the...
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1 comment
Anonymous
#1149820

That was an inspiring story and I pray that you have a speedy recovery!

Review
#767515 Review #767515 is a subjective opinion of poster.
Reason of review
Good customer service
Tags
  • self publishing companies
  • Iuniverse Review
  • Good Place To Publish On Demand
4.8
Details
IUniverse...a professional relationship with excellent results
IUniverse...a professional relationship with excellent results
Abbott Press published my first book, 'The President's Weapon'. There was an issue with the printing that they corrected to my satisfaction. For my second book, 'Dead Water', I was bumped up to iUniverse. Though probably 4 to 6 weeks out before release, my experience...
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Review
#766718 Review #766718 is a subjective opinion of poster.
Pros
  • Editors
  • Contact person
  • Entire publication process
Cons
  • No issues encountered
Reason of review
Good customer service
Tags
  • Assassinations
  • Black Ops

Iuniverse Publishing Service Review

1.0
Details
They failed to put in the design back cover of the book.They failed to make correction of errors, and wanted to charge me $500 to correct. They then called me to pay them $500 to take 10 of my $11books to the book fair. Told him I refuse to give him money to pay for his vacation to Florida!!!
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Review
#760016 Review #760016 is a subjective opinion of poster.
Reason of review
Bad quality
1.0
Details
Iuniverse/Author Solutions is designed and set up to fraud you. They are set up in several layers and say one department does not know what the other is doing which of course is not true. As I told customer service spokesperson Dianne Rose, everyone is responsible for...
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Review
#758029 Review #758029 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1200
Preferred solution
Full refund
Tags
  • Online Cam

IUNIVERSE not a good company anymore "run"

1.0
Details
I am ashamed to have gotten taken by Iuniverse. They used to be a reputable company. I had purchased and produced three books with them before they were bought. They used to be a good an reputable company who I referred to several people. They took my money and said they would produce my book. They asked me to change the cover I did. They provided me a new cover with the controversial cover included. But they stole my money and refuse to give me a refund.
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Review
#757410 Review #757410 is a subjective opinion of poster.
Cons
  • Customer service when manuscript mailed to them for editing
  • Misleading and fraudulent practice
  • Policies
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund
1.3
Details
As a first time author I was primarily interested in getting good developmental editing and a good product. It was expensive and slow but I viewed it as the tuition I did not spend as a twenty-something. HOWEVER, the company is a mess. There are more departments that...
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1 comment
Anonymous
#1096028

This complaint generated an immense and resounding nothing on the part of the vendor.

Review
#754084 Review #754084 is a subjective opinion of poster.
Pros
  • Editors
Cons
  • Policies
  • Unfair business practice
  • Customer service
Reason of review
Poor customer service
Preferred solution
Assuming that the company survives, a transparent method of registering and adjusting notifications with publishers.
Tags
  • Arrogant