book money books people royalties author sales service marketing cover
My royalties were sent to an old address in February 2016...which I failed to update (my bad). I never got the check and when I called to report that, they say they have to wait six months before they can issue a new one. Six months...really? I talked to a few...
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Review
#932974 Review #932974 is a subjective opinion of poster.
Service
Iuniverse Customer Care
Reason of review
Poor customer service
Loss
$30
Preferred solution
Let the company propose a solution
1.0
Details
These people can't get anything right! When I first got the book published, I sat up through the night editing everything because they promised me delivery in time for Christmas if I submitted the finished manuscript by a certain date. I got it in in time. I...
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1 comment
Anonymous
#1208451

This sounds like Author House Publishing but under a new name,they did such a terrible editing of my book too thats why they are not listed on the website,and I had paid them to editing my book.

Review
#895577 Review #895577 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Did you not read my review
Reason of review
Damaged or defective
1.0
Details
I published with Iuniverse and after several years of "no Sales therefore no Royalties".. although I was asked many times to "Sign" a physical copy of the non sold book! I pursued Iuniverse and never received a firm response to my issues. Finally, in 2015 I withdrew...
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Review
#888482 Review #888482 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Order processing issue
2.0
Details
I published my first book with I Universe. The process was ok but expensive. Now, 5 years later, they are not tracking any sales and I'm getting no royalties. I know that I've sold several books since 2015. They continue to contact me to put in more money for...
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1 comment
Anonymous
#1186321

Ten years after publication (having them screw up my cover design), I am still catching sales calls from these people. They always aim their pitch on my pen name!

Review
#882338 Review #882338 is a subjective opinion of poster.
Cons
  • Did not reveive royalties
  • Unfair business practice
Reason of review
sales tracking/royalties
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Ponzi Book Publishing
I amBarbara Sher Tinsley. I have found myself locked out of my royalty records and sales records,too.I keep getting new passwords,but never succeed in viewing my sales. I know for a fact that 10 copies of my book sold many months ago but were never recorded. I asked...
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Review
#864042 Review #864042 is a subjective opinion of poster.
Service
Iuniverse Publicity Service
Reason of review
poorrecord keeping, sharing.
Preferred solution
Let the company propose a solution
I published with iUniverse in 2004. It is my opinion that they very well might withhold royalties. As it is, they do not pay them until 2 months after the applicable quarter ends, so I get my Jan--March royalties in June, etc. They do not even post sales until months...
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Review
#838745 Review #838745 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Problems with payment
I self-published a professional book nearly one year ago with iUniverse. The preparations process was fairly straight forward and I had no real problems with it. However, as soon as the final document was sent the problems began. After spending $3,469 I received my 10...
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1 comment
Anonymous
#1159971

I have unfortunately published my book through iUniverse in September 2014 and have received a check for only $4.00 after spending over $4,500.00.

Marketing was a scam after collecting few hundred dollars from me.

They have not shown any accounting as to how many soft cover, hard cover or e Books sold in two years.

Whenever they call it either to sell something or sell books to me.

I WILL JOIN CLASS ACTION.

Review
#831818 Review #831818 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Problems with payment
1.0
Details
iUniverse is the worst publisher ever. I couldn't be more unhappy with them. The people you have to interact with sound like they have no education whatsoever. It takes an eternity to get royalty information. I have 2 more books out this year and couldn't sign with...
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Review
#810539 Review #810539 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Poor customer service
Loss
$7000
Preferred solution
Price reduction

Iuniverse Package Review

1.3
Details
Horrible. Fooled my Aunt into some expensive marketing package that cost $500 per month. Royalties were only $20 per month. Impossible to cancel.
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Review
#781626 Review #781626 is a subjective opinion of poster.
Reason of review
Pricing issue
This is the second complaint with this company. On Friday, I'm going to complain on social media and let everyone know how bad this company and Author House really is. If this company does not believe in your book then it will take forever to get it published. I have...
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Review
#769592 Review #769592 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Already enclosed
  • Poor communicaiton
  • Misleading and fraudulent practice
Reason of review
Poor customer service
Loss
$6000