book money books people royalties author sales service marketing cover
1.0
Details
(iUniverse) https://infogalactic.com/info/IUniverse Now to make things clear, I never signed up my book "CandyCali" to be in "Book-to-Screen PitchFest" with iUniverse, but they put it in PitchFest without my permission.... *It's a breach of contract giving away my...
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Review
#1054935 Review #1054935 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent practice
  • Did not receive royalties
Reason of review
Royalty Embezzlement
Preferred solution
Full refund
Tags
  • Ponzi Book Publishing
The drove me insane.... Stole all of my sales.... Ruined my career and business. And bankrupted me.... I spent over 50,0000 messing with them and trying to b a writer... My GM settlement and SSDI money is down the drain and im old with nothing but a crazy check from...
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1 comment
Braeleigh
#1437761

Hello, and thank you for your message. We would certainly like to resolve any discrepancies or eliminate any confusion.

Please contact our Customer Service team and explain what happened in your publishing experience.

If someone from our firm acted in an unprofessional or unscrupulous manner, it is definitely something we want to know. We hope to resolve this matter for you!

Review
#1035058 Review #1035058 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
This is my opinion. After publishing two books with iUniverse, I can only believe I made them a lot of money which they did not pay me royalties on. I know people are buying them. I get reviews, hits on my facebook pages etc..., yet the royalty payments do not match...
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2 comments
Braeleigh
#1437762

Hello, and thanks for your comment. As always, we hope to resolve any discrepancy pertaining to royalties.

Have you tried contacting our team at RoyaltyHelpDesk@authorsolutions.com?

They can provide all information regarding your royalties, and show you where to track your royalties in your iU account. Please send them an email -- we'd love to resolve this matter for you.

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Review
#1031586 Review #1031586 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Non-payment of Royalties
Loss
$10000
Preferred solution
Let the company propose a solution
I began not to trust them when they started to call too much. At least twice a week. Are you done yet? Are you done yet? Are you done yet? How about now? It was ridiculous and became very annoying. I cut off all contact and self published and I'm very happy with the...
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4 comments
Braeleigh
#1437763

Hello, and thank you for bringing this to our attention. We are sorry that you had a poor experience with us.

Please feel free to call our Customer Service department and ask to be put on our "Do Not Call" list.

This will be put into our sales software and ensure that you are not called again. Thanks!

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Review
#1004675 Review #1004675 is a subjective opinion of poster.
Service
Iuniverse Customer Care
Reason of review
Poor customer service
Endless, non stop phone calls and e mails from these vultures, trying to sell services, even if you've already made it very clear you aren't interested. One effective way to stop the calls is to cancel your agreement, at which time nobody will ever contact you again,...
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1 comment
Anonymous
#1572142

I've completed my manuscript and I'm thankful for all the reviews. This company has contacted me numerous times to publish my book and I'm glad I called BBB and looked at all the reviews before making a huge investment. I'm a teacher in Oklahoma City and we do not have money to throw away like that.

Review
#984277 Review #984277 is a subjective opinion of poster.
Service
Iuniverse Customer Care
Reason of review
Poor customer service
1.8
Details
I received royalties at first when friends and family bought on their (IUniverse) website. Amazon, Barnes and Nobel all sold my books (published 2 in 2014). These books were supposedly purchased by Lightening but this quickly dried up. I purchased 6 on line myself from...
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1 comment
Anonymous
#1342208

wrote a book in 2009. Never heard from them afterwards.

Finally in 2017 I get a call from someone from IUNIVERSE stating my book was nor selling and they wanted to promote it for $1,500.00 .

I told them I had never received any royalties for my book since 2009. They ignored that bit of important information and continued an immoral and despicable sells pitch.

Review
#982929 Review #982929 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Cons
  • Did not receive royalties
  • Did not reveive royalties
  • Poor product marketing
Reason of review
Bad quality
Loss
$33000
1.0
Details
BEWARE of this company!!!!! They are not honest people, and very unprofessional... Aside from that, they will *** you into paying for marketing packages that they know they can't fulfill... They will drag the process out for months after taking your money, and will...
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Review
#964491 Review #964491 is a subjective opinion of poster.

IUNIVERSE - Drove me to ***!

I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off! I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off! I will conclude after my book had been published - i'm tied with them as I paid upfront. It has been an ordeal and continuing - I just want to get to sign off!
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Review
#955199 Review #955199 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Bad quality
Loss
$2000
Preferred solution
Full refund

Iuniverse - Publishing Service Review from Monmouth Junction, New Jersey

2.0
Details
Terrible customer service unless you are calling to pay for your contract. Three months to publish a book? Really? Three months later, after paying over $1100 for my contract, they are still in the "reviewing stage". I am now dealing with my third personal consultant person, all of whom have been lovely people. There is no end in sight to get this book published. Highly disappointed and would not ever recommend.
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Review
#948627 Review #948627 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
Order processing issue
1.0
Details
These people are the worst ever - Iuniverse review
First off let start by saying I wish I had read the reviews before i wasted my money with this company. Although ya might say to yourself you can't please everyone so maybe it's just those few. well I wish that was the case because a lot of what other people are saying...
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2 comments
Anonymous
#1254393

Well thank you folks. I have been receiving such calls from a really nice gentleman.

The fee immediately scared me away. However, after several calls, I thought i check out reviews. Thank you for your review. I plan to run for the hills.

I will get my books published another way. Any suggestions?

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Review
#947257 Review #947257 is a subjective opinion of poster.
Service
Iuniverse Publishing Service
Reason of review
whole experince
Loss
$1300