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1.0
Details
I commend the authors for exposing IUniverse to the public. It's time to stop them from stealing money and using incompetent people to "review". This is a POD company the customer is the publisher. I Universe is making money on both sides of the table they are charging...
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Review
#1156441 Review #1156441 is a subjective opinion of poster.
Cons
  • Policies
  • Contact coordinator assuming authority to do a review
  • Did not receive royalties
Reason of review
Poor Service/Unqualified review
Loss
$3000
Preferred solution
Deliver product or service ordered
2.1
Details
This is my 4th manuscript with I.Universe a print on demand company. In addition to getting attitude from a "check in coordinator" someone who probably just came out of high school is attempting to do a book review and tell me what I can not can not write. Even worst,...
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1 comment
Anonymous
#1402457

I have great difficulty accepting you as an author.It does not appear that you proofread your complaint prior to posting it here.You gave us very little in the way of setup, c...

Review
#1145269 Review #1145269 is a subjective opinion of poster.
Cons
  • Service is down hill after they get the sale rude conscending
  • It is all sale and no service
Reason of review
Violations of the contract failure to proceed
Loss
$5000
Preferred solution
Deliver product or service ordered
When we first published with iUniverse in 2005, they were a good company. We felt we received what we paid for and were happy with the quality of the product. A year or so later, we published with them again. However, in September 2007, iUniverse was purchased by...
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1 comment
iUniverse
#1437756

Thank you for your comment above. We're very sorry to hear this. Please contact our customer service department and asked to be put on our "Do Not Call" list.

Review
#1133034 Review #1133034 is a subjective opinion of poster.
Reason of review
Annoying calls and emails
1.6
Details
First and foremost I am 99.99% convinced that they do not pay their authors the royalties they are due. I know for a fact that I have sold to friends and family than what they have paid me in royalties. Not to mention the books that were and are being ordered from...
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3 comments
Anonymous
#1538287

I lost 3,000. with these idiots. Never again from now on any Self Publishing company that contacts me will have to speak to my attorney before I sign anything!

Review
#1125635 Review #1125635 is a subjective opinion of poster.
Cons
  • Misleading and fraudulent practice
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Full refund
1.0
Details
(iUniverse) https://infogalactic.com/info/IUniverse Now to make things clear, I never signed up my book "CandyCali" to be in "Book-to-Screen PitchFest" with iUniverse, but they put it in PitchFest without my permission.... *It's a breach of contract giving away my...
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Review
#1054935 Review #1054935 is a subjective opinion of poster.
Cons
  • Did not receive royalties
  • Misleading and fraudulent practice
Reason of review
Royalty Embezzlement
Preferred solution
Full refund
Tags
  • Ponzi Book Publishing
The drove me insane.... Stole all of my sales.... Ruined my career and business. And bankrupted me.... I spent over 50,0000 messing with them and trying to b a writer... My GM settlement and SSDI money is down the drain and im old with nothing but a crazy check from...
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1 comment
iUniverse
#1437761

Hello, and thank you for your message. We would certainly like to resolve any discrepancies or eliminate any confusion. Please contact our Customer Service team and explain wh...

Review
#1035058 Review #1035058 is a subjective opinion of poster.
This is my opinion. After publishing two books with iUniverse, I can only believe I made them a lot of money which they did not pay me royalties on. I know people are buying them. I get reviews, hits on my facebook pages etc..., yet the royalty payments do not match...
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2 comments
iUniverse
#1437762

Hello, and thanks for your comment. As always, we hope to resolve any discrepancy pertaining to royalties. Have you tried contacting our team at RoyaltyHelpDesk@authorsolution...

Review
#1031586 Review #1031586 is a subjective opinion of poster.
Reason of review
Non-payment of Royalties
Loss
$10000
Preferred solution
Let the company propose a solution
I began not to trust them when they started to call too much. At least twice a week. Are you done yet? Are you done yet? Are you done yet? How about now? It was ridiculous and became very annoying. I cut off all contact and self published and I'm very happy with the...
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4 comments
iUniverse
#1437763

Hello, and thank you for bringing this to our attention. We are sorry that you had a poor experience with us. Please feel free to call our Customer Service department and ask ...

Review
#1004675 Review #1004675 is a subjective opinion of poster.
Reason of review
Poor customer service
Endless, non stop phone calls and e mails from these vultures, trying to sell services, even if you've already made it very clear you aren't interested. One effective way to stop the calls is to cancel your agreement, at which time nobody will ever contact you again,...
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1 comment
Anonymous
#1572142

I've completed my manuscript and I'm thankful for all the reviews. This company has contacted me numerous times to publish my book and I'm glad I called BBB and looked at all ...

Review
#984277 Review #984277 is a subjective opinion of poster.
Reason of review
Poor customer service
1.8
Details
I received royalties at first when friends and family bought on their (IUniverse) website. Amazon, Barnes and Nobel all sold my books (published 2 in 2014). These books were supposedly purchased by Lightening but this quickly dried up. I purchased 6 on line myself from...
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1 comment
Anonymous
#1342208

wrote a book in 2009. Never heard from them afterwards. Finally in 2017 I get a call from someone from IUNIVERSE stating my book was nor selling and they wanted to promote it ...

Review
#982929 Review #982929 is a subjective opinion of poster.
Cons
  • Did not receive royalties
  • Did not reveive royalties
  • Poor product marketing
Reason of review
Bad quality
Loss
$33000